this might have been one of the disappointing purchases i've got from you guys. sorry. my eight cell was great until the end of last season. last track day of the year, bike was loaded up the night before. temp dropped to upper forties (with the bike covered, not that it mattered) and had to jump start it all day at the track. ever since then it will not hold a charge. tried short high rate charge as described by the ballistic guy and even let the damn thing sit on low rate trickle for over a week. soon as i turn off the charger, volts drop to 7-8 volts if i'm lucky. hooked up to the bike, nothing but faded lights and a "click" when the starter button is pushed.
you guys have a more direct contact info with them? my email was never replied to by ballistic.