Big problem AFTER recall work done - Triumph675.Net Forums
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post #1 of 15 Old 11-08-12, 01:14 Thread Starter
jasonm007
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Question Big problem AFTER recall work done

I purchased a 2006 D675 on Sept 15th, 2012. I am the 2nd owner and it had less than 3500 miles at time of purchase. On Oct 13th recall work was done by a local authorized Triumph dealer. The items addressed were 1. Air intake duct bolt update, 2. Fuel pump relay update, 3. Regulator rectifier replacement and 4. Coolant flush (my tab). Mileage at this point is 3636 miles.

However, on Monday, Oct 22nd I was riding to work. While on the the highway I looked down at my gauges and notice the gauge cluster is blank, off, not working and the tachometer is stuck on 7k. I exit and pull up to a red light. Everything except the gauges seem to be working properly. I turn the ignition to off thinking I can turn it back on. It doesn't turn on. It doesnít respond to anything. Luckily I was only 1 1/2 blocks from my work so I push the bike there. The only thing that indicates life is an orange light on the gauge cluster. I check all the fuses. All are good. I check the battery and get it charged. It's good. Still nothing. The next day I get it towed to the same dealer that did the recall work. The bike at this point has less than 3800 miles.

To this day (Nov 7th) the dealer still has my bike. They don't know what the problem is and they say they've never encountered this before. They've spoken with Triumph and Triumph doesn't know what's going on either. The dealer says they 1) swapped/tested the ECU. It's good. 2) swapped/tested gauge cluster. It too is good. The previous owner installed an integrated tail light and integrated turn signals. I asked them to check the wiring for that as well as test the (new) R/R and check the stator. They can't however seem to isolate what is causing it to short. They're suggesting to either replace the entire wiring harness or methodically go through the existing wiring harness to find the culprit. I can only imagine what parts and labor will cost if I go either route.

The Triumph dealer who has my bike is not the dealer I purchased it from however, ironically they are however the dealer who sold this bike to the first owner.

I canít stop thinking this problem coincides too close from when the recall work was done. Does anyone have any suggestions?
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post #2 of 15 Old 11-08-12, 02:56
rand4ll
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I had a similar problem on my 2012 when it only had about 1k miles. It was a pinched wire in the loom somewhere causing the problem. Took them three tries to find the real problem as it would work for a while then stop again with same symptom...no gauges. One odd thing was when it acted up and wouldn't start if I turned on the brights it would fire right up and everything worked fine, guessing it was some wire associated with the low beams being pinched or something...very odd behavior foe sure.

Anyways they are going to have to just trace the wires and see where it is shorting out...really your only option.
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post #3 of 15 Old 11-08-12, 03:59
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Quote:
Originally Posted by jasonm007 View Post
I purchased a 2006 D675 on Sept 15th, 2012. I am the 2nd owner and it had less than 3500 miles at time of purchase. On Oct 13th recall work was done by a local authorized Triumph dealer. The items addressed were 1. Air intake duct bolt update, 2. Fuel pump relay update, 3. Regulator rectifier replacement and 4. Coolant flush (my tab). Mileage at this point is 3636 miles.

However, on Monday, Oct 22nd I was riding to work. While on the the highway I looked down at my gauges and notice the gauge cluster is blank, off, not working and the tachometer is stuck on 7k. I exit and pull up to a red light. Everything except the gauges seem to be working properly. I turn the ignition to off thinking I can turn it back on. It doesn't turn on. It doesnít respond to anything. Luckily I was only 1 1/2 blocks from my work so I push the bike there. The only thing that indicates life is an orange light on the gauge cluster. I check all the fuses. All are good. I check the battery and get it charged. It's good. Still nothing. The next day I get it towed to the same dealer that did the recall work. The bike at this point has less than 3800 miles.

To this day (Nov 7th) the dealer still has my bike. They don't know what the problem is and they say they've never encountered this before. They've spoken with Triumph and Triumph doesn't know what's going on either. The dealer says they 1) swapped/tested the ECU. It's good. 2) swapped/tested gauge cluster. It too is good. The previous owner installed an integrated tail light and integrated turn signals. I asked them to check the wiring for that as well as test the (new) R/R and check the stator. They can't however seem to isolate what is causing it to short. They're suggesting to either replace the entire wiring harness or methodically go through the existing wiring harness to find the culprit. I can only imagine what parts and labor will cost if I go either route.

The Triumph dealer who has my bike is not the dealer I purchased it from however, ironically they are however the dealer who sold this bike to the first owner.

I canít stop thinking this problem coincides too close from when the recall work was done. Does anyone have any suggestions?
They should foot the bill for any repairs right? Still under warranty if I am not mistaken.
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post #4 of 15 Old 11-08-12, 04:45
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If it is related to the work they did they have to fix it.

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post #5 of 15 Old 11-08-12, 06:11
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Quote:
Originally Posted by jasonm007 View Post
I purchased a 2006 D675 on Sept 15th, 2012. I am the 2nd owner and it had less than 3500 miles at time of purchase. On Oct 13th recall work was done by a local authorized Triumph dealer. The items addressed were 1. Air intake duct bolt update, 2. Fuel pump relay update, 3. Regulator rectifier replacement and 4. Coolant flush (my tab). Mileage at this point is 3636 miles.

However, on Monday, Oct 22nd I was riding to work. While on the the highway I looked down at my gauges and notice the gauge cluster is blank, off, not working and the tachometer is stuck on 7k. I exit and pull up to a red light. Everything except the gauges seem to be working properly. I turn the ignition to off thinking I can turn it back on. It doesn't turn on. It doesnít respond to anything. Luckily I was only 1 1/2 blocks from my work so I push the bike there. The only thing that indicates life is an orange light on the gauge cluster. I check all the fuses. All are good. I check the battery and get it charged. It's good. Still nothing. The next day I get it towed to the same dealer that did the recall work. The bike at this point has less than 3800 miles.

To this day (Nov 7th) the dealer still has my bike. They don't know what the problem is and they say they've never encountered this before. They've spoken with Triumph and Triumph doesn't know what's going on either. The dealer says they 1) swapped/tested the ECU. It's good. 2) swapped/tested gauge cluster. It too is good. The previous owner installed an integrated tail light and integrated turn signals. I asked them to check the wiring for that as well as test the (new) R/R and check the stator. They can't however seem to isolate what is causing it to short. They're suggesting to either replace the entire wiring harness or methodically go through the existing wiring harness to find the culprit. I can only imagine what parts and labor will cost if I go either route.

The Triumph dealer who has my bike is not the dealer I purchased it from however, ironically they are however the dealer who sold this bike to the first owner.

I canít stop thinking this problem coincides too close from when the recall work was done. Does anyone have any suggestions?
I have a 2007 and its currently at a Triumph certified dealer here in Tucson for the R/R recall and it happens that the overheating from the R/R also fried my harness and stator, they went ahead and replaced everything just waiting on the new harness to come from UK hopefully will have it back next week, in my opinion it might be your wiring harness cause the same thing happened to me everything would not work on my bike and it was because of the harness, luckily my shut off while at a stop light, hope everything works out for you.
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post #6 of 15 Old 11-09-12, 00:48
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Precisely why I don't use dealers for anything unless I absolutely have to. If it was fine before you went in, then they F-ed something up. I'll bet there is a short to ground at the harness ground right under the tank. Or they pinched the R/R cluster in the reroute of the harness. Another place that can go wrong is where the fuel relay sits just under, and next to, the left side of the tank. It would be very easy to jack up this connection of someone wasn't paying attention when reassembling. Good luck figuring out the issue... It should be on their dime.
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post #7 of 15 Old 11-09-12, 02:01
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I had a problem similar to yours...it was short in the wires leading from the purge control valve. The wire was rerouted wrong after a recall where it would make contact with the chain at the front sprocket.

You're gonna have to trace it methodically to each wire in the wiring harness with a multimeter and test for continuity...tedious unfortunately but the only way.

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post #8 of 15 Old 11-09-12, 07:18
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all recalls? (The items addressed were 1. Air intake duct bolt update, 2. Fuel pump relay update, 3. Regulator rectifier replacement and 4. Coolant flush (my tab). Mileage at this point is 3636 miles.)

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post #9 of 15 Old 11-14-12, 00:58 Thread Starter
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Thanks for everyone's input. Thanks Geof3 & tooblekain. I'll take those suggestions to the dealer. As it stands the dealer is still working with Triumph. Hopefully I find out more info tomorrow. Ideally it would be nice if the dealer and Triumph front the bill but we'll see. I usually have a lot of confidence with this dealer. I purchased two Ducati's from them prior and never had an issue with their work. They have Master Ducati techs there but I don't know the level their Triumph mechanics are at. This is my first Triumph and will probably be my last Daytona. This issue makes me seriously bummed and disappointed.
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post #10 of 15 Old 11-14-12, 03:03
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Quote:
Originally Posted by jasonm007 View Post
Thanks for everyone's input. Thanks Geof3 & tooblekain. I'll take those suggestions to the dealer. As it stands the dealer is still working with Triumph. Hopefully I find out more info tomorrow. Ideally it would be nice if the dealer and Triumph front the bill but we'll see. I usually have a lot of confidence with this dealer. I purchased two Ducati's from them prior and never had an issue with their work. They have Master Ducati techs there but I don't know the level their Triumph mechanics are at. This is my first Triumph and will probably be my last Daytona. This issue makes me seriously bummed and disappointed.
Let me guess, Erico? They are actually pretty good. They just gave me my parts so I could do the install. That's where I bought my bike. They should still fix it regardless what it is. Don't let this glitch sway you. This is my second triumph and both have been excellent.
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